NewBook has many innovations that are easy to use and will assist you in providing the best customer service possible. Features such as Loyalty programs, Inbound emails and built in surveys will make daily operations easier than ever.
In addition to sending emails and SMS, NewBook is now capable of receiving and storing emails and text messages from guests. YES, that means 2 way communication, making it easier to track and respond. You have the option of configuring a number of email inboxes from within NewBook to correspond with your existing email addresses. Emails and text messages will automatically be assigned to bookings, guests and other areas of the system where possible and can be attached manually from the inbox.