Cancellation Insurance

(Only available for Australian clients)

Cancellation Insurance

(Only available for Australian clients)

Save time, reduce stress and retain revenue

Do you receive too many phone calls from guests demanding refunds? NewBook allows you to automatically offer affordable cancellation insurance for online, phone and OTA bookings. If a guest’s claim is approved, they won’t pay any excess and will deal directly with Chubb Insurance, taking away the stress and hassle for your business. You’ll even receive credit for each policy sold!

How it works:

Bookings made on your website:

1. Protect their booking for a small fee; or
2. Take the risk of not protecting their booking

Phone and OTA Bookings:

• An email will automatically be sent to the guest offering cancellation insurance (to be purchased within 48 hours)
• Guests simply follow the link in the email to purchase the cancellation insurance with a credit card Policies are charged at 6% of the total stay cost plus $5.50 administration fee.

*All insurance queries and claims are handled by Insurance Advisernet and Chubb Insurance directly so there’s no need for any input by your Staff. Please note, Staff at your property are not able to sell insurance directly.

To opt-in, please fill in your details and we'll email your agreement to you

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