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Thousands of people around the world love using NewBook, but don't take our word for it! Check out some of these amazing customer stories from our NewBook family.

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Customer Case Studies

Customer Testimonials

CreekFire Motor Ranch

CreekFire Motor Ranch

“We switched our platform to NewBook for its updated and innovative system.  We have been so happy with all the ...
Raetihi Holiday Park

Raetihi Holiday Park

Our Holiday Park has used various Booking Systems, and have had trouble with each of them. We moved to Newbook ...
Cozy Hills Campground

Cozy Hills Campground

I’m really loving the automated contact that NewBook affords us! For example, ten days before check-in, all ...
Bay Palms RV Resort

Bay Palms RV Resort

NewBook has been a major storm surge at my property. Coming from ASTRA, NewBook has so many more features ...
Rip Van Winkle Campgrounds

Rip Van Winkle Campgrounds

When we made the switch to NewBook, we integrated with one of their payment gateways, which resulted in us saving ...
Lake Taupo TOP 10 Holiday Resort

Lake Taupo TOP 10 Holiday Resort

We have owned and operated our Resort for over 18 years and in that time have used two PMS systems Canadian based ...
Heritage Lake Resort

Heritage Lake Resort

Game-changing software with so many neat features and capabilities. Their fantastic support and training teams are ...
Milford Sound Lodge

Milford Sound Lodge

We moved to NewBook about 12 months ago and we have found them to be a forward-thinking company, investing in new ...
Royal Davui Island Resort Fiji

Royal Davui Island Resort Fiji

NewBook makes managing our resort much easier! I’m able to access the system remotely from any device and my staff ...
Papamoa Beach TOP 10 Holiday Resort

Papamoa Beach TOP 10 Holiday Resort

Papamoa Beach TOP 10 Holiday Resort is a 16-acre beachfront Resort located on the east coast of the North Island. ...
Shiralea Backpackers Resort

Shiralea Backpackers Resort

“We moved over to NewBook at the end of September 2014 as we were previously using a very basic POS system. As we ...
Nanuya Island Resort

Nanuya Island Resort

Since switching to NewBook the results and level of service have been very positive for Nanuya Island Resort! The ...
Kennedy Park Resort Napier

Kennedy Park Resort Napier

Switching our PMS to NewBook has been fantastic for our business. The automated booking process and administrative ...
North South Holiday Park

North South Holiday Park

Well done, NewBook Team. Your product has facilitated my early retirement! NewBook doesn’t stand still, and ...
Waikanae Beach TOP 10 Holiday Park

Waikanae Beach TOP 10 Holiday Park

We’d really like to thank the team at NewBook for the support during our transition to the system.  We are very ...
Otematata Holiday Park & Lodge

Otematata Holiday Park & Lodge

I am writing to express what a pleasure it has been to deal with you and your company through the process of ...
Lakes Main Holiday Park

Lakes Main Holiday Park

NewBook is simple enough to use, very visual, and easy to customize. It offers excellent tutorial videos and ...
Blue Dolphin Holiday Resort

Blue Dolphin Holiday Resort

Great Product and Service! Integration was surprisingly easy, and also easy to learn. It feels like someone is and ...
Taupo DeBretts Spa Resort

Taupo DeBretts Spa Resort

Taupo DeBretts Spa Resort has been pushing boundaries and staying ahead of industry trends for many years, which ...
Rotorua TOP 10 Holiday Park

Rotorua TOP 10 Holiday Park

Prior to NewBook  I was reluctant to change as we had been using RMS a long time and I had never heard of the ...
Picton Top 10 Holiday Park

Picton Top 10 Holiday Park

Thank you so much. Over the past 20 years in the hospitality industry, I’ve lost count of how many ...
Taupo DeBretts Spa Resort

Taupo DeBretts Spa Resort

We’d really like to thank the team at NewBook for the support during our transition to the system.  We are very ...
Denali Rainbow Village RV Park and Motel

Denali Rainbow Village RV Park and Motel

NewBook is the best system we've ever used! Love it! The staff are very nice, knowledgeable, and very helpful. ...
Just Contact

Just Contact

Just a quick word to say how pleased we are with NewBook as a CRM. We are now in total control of our leads, ...
Bjorvika Apartments

Bjorvika Apartments

For us the SMS feature in NewBook is brilliant! It saves us time and means less to worry about on a daily basis. ...
City Stay Serviced Apartments

City Stay Serviced Apartments

After months of research for a new property management system and many demos, we stopped our search as soon as we ...
Citystay Ltd

Citystay Ltd

As a small to medium enterprise, changing our PMS provider was extremely time consuming, challenging and ...
McMillan Hotels

McMillan Hotels

We started the search for a new property management system for several reasons. Our previous system didn’t have ...
Hunley Hotel & Golf Club

Hunley Hotel & Golf Club

We have only been using NewBook for a month now and I’m not sure how we ever coped without it before.  It’s ...
Vassaliki Naturist Club

Vassaliki Naturist Club

We met up with NewBook at the World Travel Market 2015 in London. We viewed several property management systems at ...
Apple Apartments

Apple Apartments

Since taking on NewBook in the UK back in December 2015, we have seen great successes across our business as a ...
Sheriff Hotel and Grapevine Hotel

Sheriff Hotel and Grapevine Hotel

I first saw Chris at the “Independent Hotel Show 2013” where he gave me a demo of NewBook. I was looking for a new ...
Savvy Serviced Apartments

Savvy Serviced Apartments

The best thing about NewBook is its ability to be customised to suit YOUR business rather than having to adapt ...
Fisherman’s Cove RV Resort

Fisherman’s Cove RV Resort

NewBook has helped us improve our online booking experience, with guests now able to complete their booking ...
BIG4 Emu Beach Holiday Park

BIG4 Emu Beach Holiday Park

Pros of NewBook: Everything. It is simple, user-friendly and self-explanatory and makes working long hours daily ...
Lois Buckett Real Estate

Lois Buckett Real Estate

Holiday Rentals NewBook has an impressive amount of features. It's quite exciting to know you can do so much on ...
Aussie Chillout

Aussie Chillout

Total Package for Managing My Vacation Rental Business The pros of using NewBook: Total management of all of my ...
Mandurah Caravan & Tourist Park

Mandurah Caravan & Tourist Park

The training and updates provide great support and are relevant to everyday operational requirements. In ...
Beach Houses of Byron

Beach Houses of Byron

NewBook, it's a really great system. I came from a hotel using another PMS software, compared to that, NewBook is ...
Fraser Coast RV Park

Fraser Coast RV Park

When we first connected at Fraser Coast RV Park we were a little apprehensive as we have so many variables. We ...
Amaroo Holiday Park

Amaroo Holiday Park

I was a dedicated RMS supporter, having been with them for 11 years, it was all I knew... and I am extremely ...
Corowa Bindaree Holiday Park

Corowa Bindaree Holiday Park

NewBook is an ever-evolving booking system. They work extremely well with their client base. Top-level customer ...
Rejuvenate Stays

Rejuvenate Stays

Rejuvenate Stays has been a happy user of NewBook for many years now. Client support is brilliant and software ...
Bargara Beach Caravan Park

Bargara Beach Caravan Park

We use NewBook in our business and it has helped us improve efficiency, productivity, and has built up our ...
Astra Apartments

Astra Apartments

Most importantly, NewBook's staff demonstrated willingness and capability......
Big4 Adventure Whitsunday

Big4 Adventure Whitsunday

What a breath of fresh air! Having recently transitioned over, we enjoyed a well.....
Century 21 South Coast

Century 21 South Coast

NewBook is our dream software. Gone are the days wondering if the software was doing what it was supposed to. ...
BIG4 Sandstone Point Holiday Resort

BIG4 Sandstone Point Holiday Resort

The designers of NewBook get my 10 out of 10. Continually updating and adding new ...
Portland Bay Holiday Park

Portland Bay Holiday Park

The system has good features that are more user friendly such as the search fields...
Prime Tourist Park

Prime Tourist Park

Congratulations to yourself and the wonderful Team at NewBook, you are winning the...
Wirrina Cove Holiday Park

Wirrina Cove Holiday Park

Whilst being user friendly, NewBook can handle tasks beyond our needs and seems......
Austin Tourist Park

Austin Tourist Park

This system is fantastic! The training was exceptional. We were given phone traini...
Bush Oasis Caravan Park

Bush Oasis Caravan Park

The system is easily operated for the non technical like me, has relevant......
Landsborough Pines Caravan Park

Landsborough Pines Caravan Park

All the staff at Newbook have been absolutely amazingly helpful and prompt when I....
Mackay Blacks Beach Holiday Park

Mackay Blacks Beach Holiday Park

NewBook has helped us streamline our reservation system to incorporate all our......
Sunburst Holidays

Sunburst Holidays

Sandy Mann has worked in a number of resorts in the Coffs Harbour area, with exper...
Tathra Beachside

Tathra Beachside

From the online booking system, easy guest check-in and the very impressive......
Moonta Bay Caravan Park

Moonta Bay Caravan Park

Thanks to the NewBook team our transition from our former booking system was a......
Captain Cook Holiday Park

Captain Cook Holiday Park

We have been online with NewBook for 3 months and can’t praise the system and......
Caloundra Waterfront Holiday Park

Caloundra Waterfront Holiday Park

We have been using NewBook for the last 3 years. It has proven to be light-years a...
BIG 4 Emu Beach Holiday Park

BIG 4 Emu Beach Holiday Park

Transferring over to NewBook was a complete breeze and once our little kinks were ...
North Coast Holiday Parks Evans Head

North Coast Holiday Parks Evans Head

You guys have revolutionised the holiday park industry. We are happy we can come.....
Palm Bay Resort

Palm Bay Resort

Our whole experience with NewBook has been exemplary and I would recommend this......
Park Lane Group

Park Lane Group

Cath Bellchambers, Chief Operations Officer at Park Lane Group Holiday Parks share...
Discover Stradbroke

Discover Stradbroke

I am looking forward to a long and prosperous association with NewBook......
BIG4 Beacon Resort

BIG4 Beacon Resort

I have been in the industry for 45 years and NewBook by far is the best property m...
Broken Hill Tourist Park

Broken Hill Tourist Park

Take some time to listen to the experiences of Michael McIvor, Operations Manager ...
Sunrise Devonport

Sunrise Devonport

If you are looking for a new reservation system, stop looking, this is it. NewBook...
Bonnies of Beachport

Bonnies of Beachport

If you’re not using NewBook, you’re not serious about your business or customer...
Mitta Mitta Caravan Park

Mitta Mitta Caravan Park

From day one we have been so impressed with the friendly service...
Splitters Farm

Splitters Farm

We need to manage hundreds of activity bookings each day on top of facility hire ...
BIG4 Bendigo Ascot Holiday Park

BIG4 Bendigo Ascot Holiday Park

As a booking system, its functionality and user-friendly customisation options mak...
Territory Manor

Territory Manor

...fantastic when your business is in remote area...
Experience Augusta

Experience Augusta

Newbook has been most useful to our short-term accommodation business....
Bright Cabin and Caravan Park

Bright Cabin and Caravan Park

Every time I call NewBook, your customer service is impeccable. You are quick to answer every question, no problem ...

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