This system is fantastic! The training was exceptional. We were given phone training and then we had the opportunity to work offline with the System for a period of time before a NewBook trainer visited us for three days.
During the three days we were given more training and adjustments were made to the system to suit our individual requirements. The data was uploaded overnight and we never lost any data from our old system. The trainer then spent another day helping us with the live system and fixing any little problems. It was so easy for our staff to learn – even our 13 year old granddaughter can use it!
The system is so user friendly with so many options. The easy to change prices and group bookings are the two biggest improvements for us. Everything is so much easier.
Whenever there is a problem a phone call gets almost instant help.
They show you online at your computer screen exactly what the problem and how to solve it. The NewBook team are always willing to listen to requests and suggestions and try to give you a system that is tailored specifically to your Park.
Finally the caravan park industry has a system that is built by an insider that has industry knowledge and can relate to all our needs!
Christine Edwards, Owner & Manager