After months of research for a new property management system and many demos, we stopped our search as soon as we found NewBook! NewBook was recommended to us by the ASAP and had great reviews from other serviced apartment companies. We found through our research that a lot of property management systems are mainly hotel based, and working in serviced apartments we needed a lot of flexibility and features that would suit our needs. NewBook knew exactly what we needed and completely understood our needs as a serviced apartment company over a hotel.
NewBook have a great, friendly team who are always on offer to help and get back to any queries very quickly. They were also very willing to help merge with our online booking system and channel manager provider, which was a massive selling point for us.
The software itself is very easy to use and navigate around, it has made our day to day jobs much easier, freeing our time to concentrate on other aspects of the business which is invaluable.
I couldn’t recommend NewBook enough to any other Serviced Apartment provider.
Lauren Phillips, Marketing Manager