We have been using the NewBook reservation system from November 2012 and found it easy to use and learn. The system has good features that are more user friendly such as the search fields and tariff setup. Also the reports are a great tool with good, accurate data and statistical graphs to better indicate how your business is performing.
The support team are always available for queries and assistance. They are able to show you online at your computer screen exactly the issue and how to resolve the problem, we have always been able to receive support when required.
We recently had a week where the districts internet ADSL service was not working, but were still able to operate as NewBook have a wireless network backup just for these situations.
Overall we are extremely happy with the system and also with the support from the NewBook team.
Antonella & Bruce Webbstock, Park Managers