Guests want their questions answered 24/7. So how can you keep up with increasing customer demands? Well, let us tell you! Keep reading to discover the 10 reasons why you need to be using a hotel chatbot.
Sources
Chatbots Life: Chatbot 2019 Trends and Stats with Insider Reports (2019)
Chatbots Magazine: Chatbot Report 2018: Global Trends & Analysis (2018)
Drift: 2020 State of Conversational Marketing (2020)
Drift: The Ultimate Guide to Chatbots
Invesp: Chatbots In Customer Service – Statistics and Trends
Salesforce: Key Chatbot Statistics to Know in 2019 (2019)
Tidio: 11 Chatbot Statistics and Trends You Need to Know in 2021 (2021)
Uberall: Study: 80% of Consumers Report Chatbot Experiences as Positive.. (2019)
Venture Beat: 3 Stats That Show Chatbots Are Here to Stay (2016)