Customise and send automated surveys to your guests! Gather information about your business to help you celebrate strengths, discover areas needing improvement, contribute to your Net Promoter Score, and gain an understating of overall customer satisfaction. Plus, set up automated replies based on ratings to show your guests that you appreciate their feedback or quickly get in touch with unhappy customers. You can even prompt high-rating guests to visit online platforms, like Tripadvisor, and share their wonderful feedback with other potential customers.
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