Within NewBook, you can send a wide range of personalized, automated SMS messages to your guests to build rapport and keep them informed. By automating your SMS, you’re saving your staff time and providing a more streamlined experience for your guests too – it’s a win, win!
Let’s look at the stats…
- 90% of guests view their SMS messages within three minutes
- 70% of guests prefer to be contacted via SMS
- SMS has a massive open rate of 97-99% compared to email, which is only 22-25%
Within NewBook, you can send AND receive SMS! Check out the video below to discover the many ways you can embrace it at your property.
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