Text Messaging (Mobile Inbox)

NewBook Property Management System (PMS) Feature - Text Messaging (Mobile Inbox)

Within NewBook, you can send a wide range of personalized, automated SMS messages to your guests to build rapport and keep them informed. By automating your SMS, you’re saving your staff time and providing a more streamlined experience for your guests too – it’s a win, win! 

Let’s look at the stats… 

  • 90% of guests view their SMS messages within three minutes
  • 70% of guests prefer to be contacted via SMS
  • SMS has a massive open rate of 97-99% compared to email, which is only 22-25% 

Within NewBook, you can send AND receive SMS! Check out the video below to discover the many ways you can embrace it at your property.


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