I first saw Chris at the “Independent Hotel Show 2013” where he gave me a demo of NewBook. I was looking for a new PMS and had seen quite a few before. I was immediately impressed by NewBook as it is the most modern & dynamic PMS in the market at present.
We decided to go ahead with it and have been using NewBook for about 3 months. Changing a PMS is not a straight forward thing as there are countless issues and teething troubles. However, Chris ensured this is not the case and he has been amazing. He is always available 24/7, replies immediately and always has a solution.
We had to import a lot of data and it created a lot of bad data but Chris remained calm and one by one sorted out everything. A big big Thank you to Chris for all the invaluable assistance and help!!
Majaz Laghari, General Manager