Booking & Guest Management

Booking & Guest Management

Multi-Category Bookings

Guests can place multi-category bookings online instead of having to call your property or make two separate bookings. Once Guests have entered their dates, they will be able to choose from different room types if their preferred option isn't available for their whole stay.

Guest Equipment

You can add important information about your guests which is useful for their stay, such as caravan or boat dimensions. This is useful for repeat guests so you don’t have to ask them the same questions each time they stay.

Split Bookings

Split Bookings allow you to maximize your availability and increase your revenue opportunities. NewBook lets you split a booking across multiple rooms which is useful if you don’t have one room available for a guest’s entire stay. If you need to move an in-house guest, you can create a split booking so you don’t lose the information about the first room they had reserved.

Membership Programs

Manage guests’ contact details with NewBook’s Membership Programs. Entering a guest’s Big 4, Top 10, Top Parks or Family Parks membership number will allow you to retrieve contact details and past reservations, saving you time and increasing the accuracy of your records. You can even update Top 10 and Big 4 membership information from inside NewBook.

Group Bookings

NewBook allows you to easily manage group bookings on one screen. You can bulk update guests’ details, such as billing information and travel dates as well as individual details without having to open each booking.

NewBook makes it fast to update details in bulk. There are several ways to make changes: inside NewBook, CSV or NewBook Online.

Group organisers can easily make changes themselves instead of contacting your property. This is very useful for adding dietary requirements and updating contact details. Each time a change is made the guest's profile will automatically update inside NewBook.

Manage Group Bookings

  • Update details in bulk in NewBook and online
  • Add dietary requirements
  • Update guest and billing details on one screen

Quotes and Availability

Looking for another revenue generating stream? Providing quotes is a great way to gather interest in your property without an upfront commitment from your guests.

NewBook makes it easy to provide your guests with quotes for their stay. You can send multiple room categories, tariffs, photos and information about your property to help your guests make a decision.

Placing an expiry date on your quotes creates a sense of urgency for your guests so they’ll make a faster decision. Guests can even book and pay through the quote link, making it quick and easy to secure their booking.

Quoting Tools

  • Tariffs or Availability
  • Images and Information
  • Quote Expiry Date
  • Book and Pay

Gift Vouchers

Gift Vouchers are a great option to have available for purchase – whether it’s for a birthday or Christmas present, or simply just to say thank you. They also provide another revenue stream for your business.

At A Glance

  • Customize Your Design
  • Personalize Your Message
  • Redeem Online

With NewBook, you can sell Gift Vouchers online through your website as well as offline by your staff.

Customizing the design of your voucher can help increase your brand awareness as people will recognize your colors and logos. Gift Vouchers can easily be redeemed by booking online or speaking to one of your friendly staff. When you purchase a Gift Voucher you can choose where it’s emailed so you don’t ruin the surprise!


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