Our Innovations
Our Innovations
Innovation is at the heart of what we do. We’ve developed thousands of features that increase productivity, improve efficiency and maximize revenue for your business. We’re always thinking about what makes you tick, how we can make your life easier and we pride ourselves on bringing you industry-leading features first. Our latest innovations include artificial intelligence, a guest App and a fully integrated chat system.
Meet NEW.B.I.E
Experience GuestAssist
Connect with Messenger
Meet NEW.B.I.E
Let NEW.B.I.E, our artificial intelligence guest assistant, have meaningful conversations with your guests. Need someone to assist with bookings and answer questions? NEW.B.I.E is always online and available on your booking engine and Facebook Messenger, meaning you can sleep at night knowing your guests are being looked after. Guests can book accommodation, appointments, booking add-ons and more by simply talking to NEW.B.I.E.
Experience GuestAssist
GuestAssist by NewBook provides your guests with everything they need for a seamless stay experience. Guests can easily make another booking, purchase add-ons, check the weather, find the Wi-Fi details, access your digital compendium plus much more at a few taps on their mobile device, reducing the calls you receive while providing world class service.
Connect with Messenger
NewBook Messenger is a modern chat system that connects you to your guests as well as your staff. You can easily see who’s online to assist you, create group chats to communicate with multiple staff at the same time and store message history in case you ever need to refer to past conversations. NewBook Messenger also integrates with NEW.B.I.E, so if your guest ever needs to be transferred to one of your staff, they won’t even notice the transition.
NewBook Messenger is a modern chat system that connects you to your guests as well as your staff. You can easily see who’s online to assist you, create group chats to communicate with multiple staff at the same time and store message history in case you ever need to refer to past conversations. NewBook Messenger also integrates with NEW.B.I.E, so if your guest ever needs to be transferred to one of your staff, they won’t even notice the transition.