Ahh The ARVC Outdoor Hospitality Conference & Expo. One of the most highly anticipated conferences we all look forward to year after year.
It’s such a special time to reconnect with everyone and catch up on the year that was.
On the Sunday before it all kicked off, myself and the NewBook team made our way to Orlando, Florida and the excitement and buzz was high!
Margaritaville Welcome Party
The show started with an epic welcome party at the iconic Margaritaville. Is there a better place for a party? An explosion of tropical decor and attire set the tone for what was a memorable night of getting back in touch with old friends, meeting new friendly faces, and some healthy competition on the mini golf course.
Preparing Your RV Park & Campground for Electric Vehicles
Come Tuesday, everyone filed into the conference to kick off with some insightful keynotes and discussions on Electric Vehicles. We’ve been working with ARVC and friends to craft an interactive EV Toolkit, so I was lucky enough to be a panelist on a session called ‘Your Campground’s EV Roadmap.’
As I walked on stage, I felt lucky to share the discussion with people in the industry I admire and look up to. It was enlightening to hear so much wisdom shared with the audience, and the passion everyone shares for the industry is inspiring!
Have you ever heard about the automated meter reading setup at Torrey Trails RV & Golf Resort? Amir Harpaz shared his journey to implementing a streamlined and unique process for meter readings, and you need to hear about it! Check out his case study in the EV Toolkit.
NewBook VIP 1980s Event
After a jam-packed day of learning, it was time to channel my inner 1980s character at the NewBook VIP event, followed by the ARVC reception. I’m pretty sure no one even recognized me in my costume. Seventy-five of our much-loved partners, customers, and future customers came along to enjoy 80s-inspired cocktails, a roving magician, and a whole lot of laughs. Everyone got involved and dressed up, which made it even better, and we even got to meet the stars from back-to-the-future. We ended the night with some groovy 80s dance moves and then headed home to pack our dancing shoes away (until next year).
NewBook Panel hosted by COO Erin
NewBook COO, Erin took to the stage on Wednesday to host a panel with four experienced campground operators, and what an insightful discussion this was. About 200 people came along as our panelists shared their top tips and secrets on how they create efficiencies, drive revenue and create memorable guest experiences. The audience was encapsulated, and learning from real campground operators was a huge hit.
Hearing how passionate Erin is was an inspiration. She created such an incredible buzz and learning environment. Everyone walked away with a wealth of knowledge and I certainly look up to Erin as one of my great leaders here at NewBook.
For the remainder of the show, we had an awesome time at the NewBook booth meeting new people and sharing how NewBook can bring value to their business. Helping operators understand how they can better run their business puts a huge smile on my face, and its what we love doing.
Wrapping up the show and saying our goodbyes were bittersweet. It was the first time in two years that our team from Australia could make it over due to COVID, and we just had such an awesome time.
Thank you, National Association of RV Parks and Campgrounds. We’ll be seeing you in Kansas City in 2023
What was your favorite memory from the show?