Newbook vs RMS

Discover why you should choose Newbook over RMS

Standing behind you, there’s us. Working hard to make sure you have everything you need to make that great guest experience happen. Time and time again.

We invest our time collaborating with you, because making your life easier is why we do what we do.

Do you regularly experience outages? With a 99.95% annual uptime, you can be confident that Newbook is a seriously reliable platform.
Local Support
We provide you with on-the-spot assistance 24/7 with an average hold time of 10 seconds. Say goodbye to waiting days for a call back!
Feature Releases
We release 150+ new features every year! This means you will constantly be delivered with new tools to streamline your operations.

Your All-in-one Platform

Newbook has a suite of features, so you can run your business in one central platform. Designed to be modular, you can add on and pay for only the features that you want and need.

We are forward-thinkers

Providing innovative solutions and products to our community, so they can stay ahead of the trends and meet the ever-changing needs of the 21st century traveller.

150 New features and products released, on average, every year.

Cloud-based PMS
Fully Integrated Booking Engine
In-Built Channel Manager
Central Reservation System
Native Self-Service Guest App
Native Self-Service Kiosks
In-House Web Design Services
Gift Vouchers
2-Way SMS
99.99% Server Uptime
System Uptime99% Others99.99% Newbook
Daily14 min 24 sec8 sec
Weekly1 hr 40 min60 sec
Monthly7 h 18 mins4 min 22 sec

What does 99.99% Server Uptime actually look like?

Download your Newbook Vs RMS comparison guide

To see what a difference Newbook could make to your business.

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Simple to learn, easy to use

Starting with Newbook is easy. Our expert trainers will teach you on your very own database! We can take care of your setup from start to finish, and migrate data from your old system. Plus, our industry-trained support team are available to help you 24/7. We are here to support you every step of the way.

Your operations, streamlined

Revenue management

Grow business revenue with reporting, valuable insights, packaging and specials and increase revenue when occupancy is high with waitlist, room upgrades, add-ons and automated upselling tools — plus, you can power one with commission management and dynamic pricing!

Automated communication

Streamline admin, automate revenue and marketing and keep your guests in the loop with email templates for booking confirmations and check-ins, quotes and availability, guest tickets and surveys and 2-way SMS for extensions, upgrades, gate codes, WiFi and more.

Front desk management

Group bookings. Split bookings. Guest information. Payments. Check in. Check out. Staff. Inventory. You name it, we’ll automate it. When you drive your front desk operations with Newbook, everything integrates and makes your life away from the front desk easier.

Automated reporting & insights

Take your business to new heights with a wide range of scheduled, automated and customised reports on occupancy, property, accrual and cash-flow, along with other metrics, like compliance.

Events, facilities & activities management

Track your assets and rent them out. Do a stocktake. Organise awesome activities and events — take payments, manage F&B, set up notifications and all the rest.

Self-service tech

Win your guests over with self-service! Research tells us most would prefer to self-manage processes like automated, paperless check in and out, self-service kiosks, key dispensers and e-sign documents. It’s all integrated — along with a guest portal, booking upsells and add-ons — into our booking engine.

Get started with Newbook

We’re excited to talk to you about how Newbook can help build your business.

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