NewBook vs RMS

Discover why you should choose NewBook over RMS

A - NB V RMS - Download Comparison Guide - UPDATED 14/04/2022
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How does NewBook compare?


Do you regularly experience outages? With a 99.95% annual uptime, you can be confident that NewBook is a seriously reliable platform.

Local Support

We provide you with on-the-spot assistance 24/7 with an average hold time of 10 seconds. Say goodbye to waiting days for a call back!

Feature Releases

We release 150+ new features every year! This means you will constantly be delivered with new tools to streamline your operations.


Migrating your data is simple, seamless and secure. We regularly help clients move from RMS to NewBook, so getting you started is easy!

Your All-in-one Platform

NewBook has a suite of features, so you can run your business in one central platform. Designed to be modular, you can add on and pay for only the features that you want and need.

Feature NewBook RMS
Cloud-based PMS yes yes
Fully Integrated Booking Engine yes No
In-Built Channel Manager yes  yes
Central Reservation System yes  yes
Native Self-Service Guest App yes No
Native Self-Service Kiosks yes No
In-House Web Design Services yes No
Gift Vouchers yes No
2-Way SMS yes yes

New features and products released, on average, every year.

We are forward-thinkers, providing innovative solutions and products to our community, so they can stay ahead of the trends and meet the ever-changing needs of the 21st century traveller. 

Independent Review Comparison

Source: Independent reviews from Capterra as of 20/07/2021

Simple to learn, easy to use


Starting with NewBook is easy. Our expert trainers will teach you on your very own database! We can take care of your setup from start to finish, and migrate data from your old system. Plus, our industry-trained support team are available to help you 24/7. We are here to support you every step of the way.

55+ Support Team   10 Second Av. Hold Time   99% Reliability Score


Take a look at our clients who are happy with their decision to make the switch from RMS.


Amaroo Park

“One of the benefits of NewBook is the quality of the support and the reliability of the system. This was extremely important to me, as I went looking for a new PMS because of the issues I was having with my previous system. I could not fault NewBook with the help and support I receive.”


– Lisa MacPherson


BIG4 Adventure Whitsunday

“What a breath of fresh air! Having recently transitioned over, we enjoyed a well-structured and supportive move to NewBook. Training has been fantastic and with the combination of proficient and friendly support, this has reflected on our team in a very positive way which ultimately benefits our valued guests.

– Catherine Paterson

Mandurah Caravan & Tourist Park

“The training and updates provide great support and are relevant to everyday operational requirements. In particular, the support desk is so dedicated and creative. The new updates have some incredible developments – they are solution-driven. NewBook is far more user friendly and sophisticated.

– Donna Cocking

Boost Revenue, Increase Bookings & Save Time with NewBook


Embrace automation to save you and your staff time and reduce manual labour. Automate your guest communications including emails and SMS, rates, report generation and more. 

Integrated Booking Engine

NewBook’s integrated booking engine is completely customised to your branding! You can feel confident that guests won’t need to navigate to an unfamiliar page to make a booking.

Scheduled Reporting

Stay up to date with all aspects of your business without the hassle of manually running your reports. You can easily schedule any of NewBook’s reports to send automatically to recipients of your choice, at any time. 

Self-Service Technology

Get ahead of the game with industry-leading technology expertly developed to revolutionise your guest experience. NewBook drives innovation in the industry. From Self-Service Kiosks to Cloud-Based Key Dispensers – we have the tech to take your property to the next level.

Upgrade Promotion Tools

In the days leading up to the guest’s arrival, you can send an offer to upgrade through email or 2-way SMS. If the guest replies with your confirmation code, NewBook will automatically update their booking and add the charges to their account. Instant revenue booster!

Dynamic Pricing

This popular revenue management tool is one of our most loved features. It’s automated, easy to set up and recently, one of our clients increased their yearly revenue by $161,000 just by using dynamic pricing.

Start growing with NewBook today.

See NewBook in action!

Book your demo to discover how NewBook can work for you

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